Ed98 Privacy Policy — How We Protect Your Information
This Privacy Policy explains how the ed98 platform collects, uses, stores and protects the personal information of users in Malaysia. Your privacy is our priority — we do not sell or share your personal data for third-party advertising purposes.
Last updated: 2026. This policy applies to all users of the ed98 platform.
Contents
- 1. Information We Collect
- 2. How We Use Your Information
- 3. Cookies & Tracking
- 4. Data Storage & Security
- 5. Sharing with Third Parties
- 6. User Rights & Contact Us
1. Information We Collect
Ed98 collects information from you across several categories, depending on how you interact with our services:
Account & Identity Information
- Full name, date of birth and identity card number (required for KYC verification).
- The email address and mobile number used during registration.
- Passwords are stored in encrypted form — we do not store passwords in plain text.
- Identity documents uploaded for identity verification purposes when required.
Payment & Transaction Information
- Bank account or eWallet details (such as TNG) registered for deposits and withdrawals in MYR (RM).
- Transaction records including date, amount, payment method and transaction status.
- We do not store credit card numbers directly — all payments are processed through third-party payment processors that comply with security standards.
Device & Usage Information
- IP address, device type, operating system and browser used.
- Access log data including pages visited, session time and activity within the platform.
- Approximate location information based on IP address for geographic compliance purposes.
2. How We Use Your Information
Ed98 uses the information collected solely for purposes related to platform operations and user experience. We do not use your data for purposes beyond the scope stated in this policy without your prior consent.
The primary purposes for which we use your data include:
- Account Operations: Verifying identity, enabling secure login and managing user profiles.
- Transaction Processing: Processing deposits, withdrawals and managing account balances in MYR.
- Platform Security: Detecting and preventing fraud, unauthorised access, and suspicious activity.
- Legal Compliance: Meeting KYC requirements and reporting obligations under applicable Malaysian law.
- Customer Support: Responding to enquiries and resolving technical or financial issues reported by users.
- Service Improvement: Analysing usage patterns to improve the overall platform experience.
3. Cookies & Tracking Technologies
The ed98 platform uses cookies and similar tracking technologies to keep the platform running properly and to improve your experience. Cookies are small text files stored on your device when you visit our website.
Required for core platform operations such as session authentication, remembering language preferences and keeping your account secure. These cookies cannot be disabled.
Used to understand how users interact with the platform — most visited pages, session duration and navigation paths. This data is used for internal improvement purposes only.
Helping to detect and prevent fraudulent activity, including suspicious login attempts and irregular transaction patterns.
You can manage cookie settings through your browser. However, disabling functional cookies may affect your ability to log in or use certain platform features fully.
4. Data Storage & Security
All ed98 user data is stored on servers protected by appropriate technical and organisational security measures. We use industry-standard encryption to safeguard data both in transit and at rest.
The security measures we have in place include:
- HTTPS protocol for all communications between your device and the platform's servers.
- Encryption of sensitive data such as passwords and payment information using recognised algorithms.
- Strict internal access controls — only authorised personnel may access users' personal data for legitimate operational purposes.
- Continuous monitoring to detect and respond to security threats.
Your data will be retained for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements. Once no longer needed, data will be securely deleted or anonymised.
5. Sharing Information with Third Parties
Ed98 does not sell, rent or share users' personal information with third parties for advertising or marketing purposes. Data sharing only occurs in limited, necessary circumstances:
- Payment Processors: Information required to process deposits and withdrawals is shared with approved payment providers (such as FPX and TNG) solely to complete transactions.
- Game Providers: Required game session data is shared with game software providers to enable gameplay — this does not include complete personal identification information.
- Legal Requirements: We may be required to disclose information to Malaysian government authorities where mandated by law, court order, or valid legal process.
- Rights Protection: In cases involving fraud investigations or unlawful activity, relevant information may be shared with the appropriate authorities.
All third parties that receive ed98 user data are bound by confidentiality agreements and required to comply with the data protection standards we set.
6. User Rights, Policy Changes & How to Contact Us
Your Rights as a User
As an ed98 platform user, you have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information in your profile.
- Right to Erasure: You may request deletion of your account and personal data, subject to record-keeping obligations required by law.
- Right to Restrict Processing: Under certain circumstances, you may request that we restrict how we process your data.
- Right to Object: You may object to the processing of your data for specific purposes beyond contractual or legal requirements.
To exercise any of these rights, contact us by email at [email protected]. We will respond within 14 business days. Please clearly state the type of request and include your account details to help verify your identity.
Changes to the Privacy Policy
Ed98 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any material changes will be communicated via an in-platform notice or email to registered users. Continued use of the platform after changes are published will be considered acceptance of the updated policy.
Contact Us
For all enquiries relating to your data privacy:
Response within 14 business days for all data-related requests.
Related Links
Questions About Your Privacy?
Visit our FAQ page for quick answers, or go ahead and register an ed98 account and enjoy the platform knowing your data is protected.